Sangoma PBXact UC Appliance 60
Sangoma PBXact UC Appliance 60 supports up to 60 licensed extensions and 40 simultaneous calls.
Ideal for Mid-sized Businesses and Branch Office Locations
PBXact 60 is a premise-based appliance built for small to mid-sized enterprises looking to seamlessly integrate IP phones, VoIP trunks, PSTN connectivity while improving employee collaboration and productivity with a large suite of advanced features. PBXact 60 supports up to 60 licensed extensions and 40 simultaneous calls.
Included PBXact Features
Enhanced Modules
All PBXact appliances includes the follow enhanced modules:
- Call Recording Reports
- Class of Service
- Conference Pro
- Extension Routing
- Fax Pro
- Park Pro
- Page Pro
- SysAdmin Pro
- Voicemail Notify
- Voicemail Reports
- XMPP Pro
Quick-Start Installation Wizard
The quick-start Installation Wizard for PBXact makes it incredibly easy to get your PBX set up with basic configuration in just a few minutes!
User Control Panel for Personal Administration
UCP provides each user with a web based login to allow easy control of their person- al experience from any device. Users can view their call history, view contacts, set their presence and personalize their phone soft-keys like call forwarding, follow me, call waiting and do not disturb.
Zulu UC Desktop Integration
Zulu UC Desktop Integration is included with all PBXact Systems, providing users with: a feature-rich softphone for true office mobility including SMS and FAX capabili- ties, click-to-call from web browsers and screen pops for helpdesk integration.
Integration with Sangoma IP Phones
Zero Touch Provisioning
Designed specifically for PBXact, Sangoma’s line of IP Phones auto-provision themselves out-of-box using our Redirection Service and EndPoint Manager Module.
Full Suite of Phone Applications
A suite of applications to control functions and settings directly from the screen of IP phones. No need to remember feature codes! PhoneApps are built-in to Sangoma IP Phones and also offered to 3rd party vendors.
DATASHEET
General Features:
- Unlimited auto-attendant / IVR
- Flexible time-based call routing
- Class of Service
- User management and group creation
- Fax Pro – unlimited inbound / outbound fax-to-email
- Hunt / Ring groups with pre-call announcement
- Music-on-hold
- Voicemail-to-email
- Voicemail blasting
- Directory
- Customizable announcements
- Built-in multi-language IVR, voicemail and announcements
- Mult-language admin GUI and end user device support (UCP and IP phones)
- Calling queues (ACD / IVR)
- Built-in calendar used for call-based routing (Holiday and office hours routing)
- Enhanced timezone support
- Call Recording Reports
- Call logging interface
- Secure communications (SRTP/ TLS)
Call Features:
- Unlimited conference bridge and control
- Follow me / Find me calling
- HotDesking
- Intercom
- Enhanced Paging (Page Pro): Valet style, scheduled with custom recording
- Call Parking / Call Pickup
- Caller-ID
- Do-not-disturb
- Call Forward
- Call Waiting
- Call History and CDR
- Speed Dial
- Caller Blacklist
- Multi-parking lot (Park Pro)
Unified Communications:
- End User Control Panel (Dashboard):
- Conference rooms
- Voicemail control
- WebRTC phone with chat
- IP Phone programmable button customization (EPM for UCP)
- Fax dashboard
- Call forwarding, call-waiting, DND and follow-me control
- Presence
- Zulu UC Desktop Integration
- Desktop softphone (Windows and Mac): call, team chat, fax, SMS, presence
- Click-to-Call from browser, email client and CRM
- Screen-Pop for helpdesk and CRM
- Mobile Client
- iOS/Android Support
- Presence Control
- CRM Integration
- SugarCRM, SuiteCRM, SalesForce, Zoho, ConnectWise
- Click-to-call, call history, call recording, screen-pop
Telephone Features:
- Built-in Auto-Provisioning with redirect service (Included with Sangoma IP Phones)
- EndPoint Manager – centralized tool for IP phone provisioning for customization and configuration (Included with Sangoma IP Phones)
Call-Center Features (Built-in):
- Call Queuing (ACD)
- Advanced Ring Strategies
- Caller Announcement
- Agent wrap-up time
- Max- Queue callers
- CRM Integration
- Call Recording
Licensed Add-ons (Additional Fee):
- XactView Wallboard – user status view and call control
- Professional greetings
- Queue – call center statistics, barging, call-override, advanced call-center reporting
- EndPoint Manager for non-Sangoma Phones
- Queue call-back for inbound callers
- Web Call-back
- Outbound campaign (Call-center feature)
- Appointment Reminder
- Outbound Call Limiting
- Hotel Property Management
Protocol & PSTN Support:
- SIP V1/V2, IAX2
- ISDN PRI (T1/E1), Analog, BRI with telephony cards (Sold as option)
Codec Support:
- Software : ulaw, alaw, gsm, g.722, g.726, slin, ilbc and *g.729 May impact overall call capacity *PBXact 14 and above
- Hardware : Option to add D100 Sangoma Transcoding Card supporting: ulaw, alaw, slin, g.729, g. 723, g.722, g.726, gsm and ilbc
Hardware:
- 3x GB Ethernet ports
- 1x VGA
- 2x USB ports
- 1x serial console (RJ45)
- 2 PCI express slots
- Unit dimensions : 430 x 320 x 45mm (WxDxH))
- Unit weight : 3.95kgs (8.7lbs)
- Internal 100~240V power supply